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Wren Case Study

About Wren

Wren are the No1 kitchen manufacturer and are a family owned business dating back to 1950s. They’re known for making affordable bespoke kitchen designs. They have 4,000+ employees throughout the UK.

At the height of the pandemic Workforce contacted Wren recognising the surge in Manufacturing demand and huge skill shortages across the country to discuss our Managed solution with them. Wren having unprecedented upturn in orders were looking to increase their headcount and the start of our partnership began.

The Problem

Wren had significant staffing challenges and needed to increased their headcount. They were also wanting to change their shift patterns to two different shifts. Locally they had been using recruitment agencies to source candidates for them, however they were running low on talent having all sourced from the same availability. We very quickly understood their internal staffing concerns and knew we could support them with this. It was clear that without addressing these challenges their already stretch lead times would be further stretched meaning customer service and output would also be impacted. It really was a problem they needed solving.

Solving the problem

We took time with Wren Bev TBC Vice President Kes TBC Production Manager and other key stakeholders to understand and learn’t the culture and values of Wren what they needed from their employees, how they structure works to ensure we had the in-depth knowledge of the business and roles required.

Our marketing and social media team ran a dedicated Wren marketing campaign across Facebook platforms in three languages, English, Polish and Romanian. Our recruitment team, many of which are international speaking numerous languages with networks of people across various channels sourced talent from all over the UK and even from the local area around Wren that had already been previously reviewed demonstrating our skills of finding that hidden talent!

Supporting Wren

To support Wren with our Managed Solution for their internal staffing challenges we assigned a dedicated delivery team which included Account Manager James Canavan, a full team of placement coordinators, candidate relationship managers in-line with our engagement and retention values. Our international team of recruiters were assigned to the recruitment, with the full delivery team headed up and overseen by Helen Jackson our Head of Operations.


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